Catch FAQs

Earn 10% Gerard Cosmetics store credit when you pay with Catch

We’ve partnered with Catch to offer you store credit on every purchase.

Why we love Catch (and think you will too)

Gerard Cosmetics normally pays credit card companies a fee every time you pay with a credit card. By paying with a debit card or from your bank account with Catch, you save Gerard Cosmetics money, which means we’ve got savings we can pass on to you (and we throw in a little extra). 

How Catch works

Pay securely from your bank – kind of like Venmo	Earn 10% credit at your favorite brands	Apply it to your next order, or gift it to a friend

 

Customized purchase journey:

Shop our latest products for $5

Pay with Catch to earn 10% in store credit 

(If you’re new to Catch, you’ll also get an extra $10 in store credit)

Come back for our best selling Products for $5

Pay with Catch to redeem your $5 in credits

(and earn another %10 for next time or gift it to a friend!)

FAQs

How do I sign up?

1. Select Catch at checkout. You’ll be redirected to Catch to log in or create an account. You can also sign up at this link prior to checking out: CATCH
2. To create an account, you’ll need to provide your phone number, name and email and link a debit card or bank account. Catch uses Plaid and Teller to link your bank in seconds—you’ve probably done this before if you have Venmo, Robinhood, or have filed your taxes online.
3. If you already have a Catch account, just verify your phone number and pay.

Is Catch free?

Yes! You’ll only earn money, never pay money.

How does the sign up bonus work?

If it’s your first time using Catch, you’ll get a boost in store credit towards your next purchase in addition to what Gerard Cosmetics is offering. Your first order boost can only be redeemed at the brand you earned it at, Gerard Cosmetics.

Are there any restrictions on my Catch credits?

Your [brand] credits can only be redeemed online at Gerard Cosmetics and must be used before they expire. To redeem, just pay with Catch again next time you’re shopping with us. 

You can’t earn or redeem credits on gift card purchases or subscriptions. Other than that, no restrictions! 

How will I redeem my credits?

Your credits will automatically be applied when you shop with us again and pay with Catch. You can also manage your credits at any time by logging into your Catch account.

If you’d like to share the love, simply select “share as gift” in your Catch account to gift your credit to a friend so they can use it towards something special at Gerard Cosmetics. 

How does Catch make money?

Unlike other payment methods who take a cut of every transaction, Catch charges Gerard Cosmetics only when it drives value to our business. In other words, we pay Catch a small fee if and when you return and redeem your Catch-earned store credit.

I can't find Catch at checkout. Where is it?

Navigate to the last step of checkout (where you usually enter your card details)

1. Input your contact and shipping information 
2. Choose your preferred shipping method 
3. At the payment step - select 'Catch' 
4. Tap 'Pay Now' (no worries, you’ll be redirected to Catch and you won’t be charged until you hit 'Complete Order' on the next screen)

You'll be redirected to 'Complete your purchase.' Once you are there, sign in to your Catch account, and your credits will automatically apply. 

Still having trouble finding Catch? It might be one of these reasons: 

• You are in ShopPay: ShopPay sometimes automatically redirects users to it without giving you a choice of payment method. If you notice you are in ShopPay, just scroll to the bottom and click "Check out as guest". That will allow you to input your shipping information and select Catch as a payment method on the last step of the flow. After exiting ShopPay, the Catch option will be visible on the last step of checkout.

• You have a gift card in your cart: Unfortunately, Catch cannot be used to purchase gift cards. If a gift card is in your cart, Catch won't be available as a payment option during checkout.
• You are purchasing a subscription: Please note that subscription products cannot be bought using Catch. To utilize Catch, ensure a one-time purchase is added to your cart, where Catch will be available in the last step of checkout.

About Catch

Catch was founded in 2020 by some people in San Francisco who wondered why we all use credit cards when there’s a better alternative for everyone (except the credit card companies). Our team hails from companies like Affirm, Google, Apple, and LinkedIn. Some of our biggest fans are Gerard Cosmetics (obviously) and the founders of Warby Parker, Allbirds, Harry’s, DoorDash and Casper.  And now we hope to add you to that list! [learn more]